Truck Dispatcher

About this role

Requirements

• High school diploma or GED required
• Prior experience in customer service and dispatching preferred
• Strong command of English, both written and verbal
• Excellent phone communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
• Experience with routing software or GPS tracking systems a plus
• Flexibility to work weekends and holidays as needed
• Familiarity with oil and gas transportation or water hauling operations preferred

Responsibilities

• Monitor and track truck movements via GPS; update systems as needed
• Build and distribute daily dispatch schedules and assign trucks accordingly
• Communicate daily with drivers and customers to ensure expectations are met
• Report issues including speeding violations, spills, breakdowns, and customer service failures
• Track driver hours, flag shortfalls, and support compliance with DOT regulations
• Forecast truck allocations weekly and communicate with the hauling group
• Ensure timely and clear communication via phone, text, email, and in-person
• Maintain all safety policies and procedures and promote a safety-first culture

Benefits

• Paid Holidays
• Medical / Dental / Vision coverage
• Health savings account (HSA)
• Company Paid Life Insurance and Accidental & Dismemberment Insurance
• 401k with a company match
• Paid Time Off
• Employee Assistance Program
• Professional Development Programs