Resident Field Service Technician - Heavy Equipment

1w1 week ago

Liebherr Group

Kingston, JM · Full-time · C$75,000 – C$95,000

About this role

The Heavy Equipment Technician specializes in construction, forestry and material handling equipment. This role involves safe and efficient repair and maintenance of heavy equipment both on-site and at customer locations. Responsibilities include diagnosing electro-mechanical issues, performing preventive maintenance, and ensuring repairs meet high quality standards and customer satisfaction.

Work closely with customers to understand their needs and provide technical support for peak equipment performance. Diagnose and repair Liebherr’s Earth Moving Technology line, such as Material Handlers, Wheel Loaders, Excavators, and Bull Dozers. Troubleshoot machine error codes, mag grapple problems, and SCR system issues as necessary.

Operate independently in various climates and environments with a strong commitment to safety and attention to detail. Update service supervisor on job status and parts required. Maintain tool inventory on service truck and complete accurate warranty documentation.

Assemble new machines on site and perform factory updates or modifications. Benefit from international training opportunities, annual tool and education allowances, and employer RRSP matching. Join a company committed to a diverse, inclusive, and safe work environment.

Requirements

5+ years experience as a Heavy Equipment Technician (Field Service experience strongly preferred)
Provincially Recognized Heavy Equipment Certification an asset - 421A or Red Seal
Working knowledge of electrical, hydraulic, pneumatic and mechanical components
Demonstrated diagnostic and troubleshooting skills, component exchange, repair and warranty related activities
Ability to read and understand schematics and technical drawings
Effectively communicate detailed and complex information in a clear and concise manner
Self-motivated with ability to work alone, unsupervised for extended periods of time
Fully proficient with computers and Microsoft Office suite

Responsibilities

Diagnose and safely repair Liebherr’s Earth Moving Technology line of equipment such as Material Handlers, Tele handlers, Wheel Loaders, Excavators, Bull Dozers, Crawler Loaders
Perform major repairs including hydraulic pump replacements, hydraulic component replacement, engine replacement or engine repairs
Troubleshoot mag grapple problems, machine error codes as well as SCR system error codes and repair as necessary
Update service supervisor about job status, parts required etc.
Complete accurate and concise warranty documentation
Maintain tool inventory on service truck
Assemble new machines on site as per sales when necessary
Perform factory updates or modifications as required

Benefits

Competitive wages with overtime opportunities available
Extensive benefits with employer paid premiums starting day 1
$5000 annual License Bonus
Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
6% employer RRSP matching
$3000 annual allowance for continuing education
$1000 annual Tool allowance & $600 Annual Boot allowance for Liebherr Technicians
$400 Prescription Safety Glasses allowance