Senior Operations Maintenance Planner

1w1 week ago

QTS Data Centers

Atlanta, US · Full-time · $95,000 – $125,000

About this role

The Senior Operations Maintenance Planner has end-to-end accountability for maintenance planning, schedule integrity, and operational readiness for assigned sites or campuses. The role balances preventive maintenance requirements, vendor capacity, site risk posture, and operational constraints. This ensures maintenance and drill activities are sequenced and executed safely without undue risk to uptime.

Actively challenges inputs, adjusts timing, and escalates risk based on real-time site conditions. Enforces planning discipline, standardization, and risk-based prioritization across internal teams and third-party vendors. Identifies and supports stable, predictable operations through disciplined oversight.

Oversees vendor work schedules, enforces planning standards, documentation quality, and readiness requirements. Holds vendors accountable to schedule adherence, SLA performance, and scope clarity. Manages spare parts governance by identifying critical inventory aligned with planned maintenance and vulnerabilities.

Establishes annual drill calendars aligned to site-specific risk profiles and determines sequencing across buildings. Ensures drills meaningfully test readiness and owns reporting, corrective actions, and follow-up. Provides leadership with a clear, defensible view of site readiness posture.

Requirements

Bachelor’s Degree in Business, Engineering or similar discipline, or equivalent professional experience
Three or more years’ of professional experience in data center, mission critical environment, or other maintenance role
Ability to travel up to 10%
Project management experience and/or Project Management Professional (PMP) certifications
Prior experience working in mission critical data center environments
Experience with ServiceNow, Smartsheet, or other CMMS platforms
Excellent written and verbal communication skills
Strong organization, multi-tasking, and prioritization skills

Responsibilities

Own site or multi-building maintenance calendars, including sequencing and prioritization
Approve, defer, or re-sequence preventive maintenance based on risk, readiness, or site conditions
Own all maintenance demands across buildings and systems
Ensure maintenance execution aligns with uptime protection strategies
Own maintenance backlog health, aging, and corrective prioritization
Oversee vendor work schedule and ensure acceptable timelines
Hold vendors accountable to schedule adherence, SLA performance, and scope clarity
Establish annual drill calendars aligned to site-specific risk profiles