Delivery Operations Manager

1w1 week ago

Overstory

CA · Full-time · $140,000 – $180,000

About this role

The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving. We use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize.

We are looking for an AI-experienced Delivery Operations Manager to own and improve how we deliver results to customers across complex, multi-team workflows. Design and implement AI systems that replace manual coordination with automation, reduce delivery risk, and give real-time visibility into progress. Work across Customer Success, Product and Engineering to ensure fast-paced, dependency-heavy delivery cycles stay on track.

Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers united by passion for solving complex problems and commitment to climate action. North America East Coast time zone preferred.

Join us to help build a more resilient world together. Use our AI toolkit including Claude, ChatGPT, Google Gemini, GitHub Copilot, and others. Tackle the electric utility industry’s greatest opportunity for addressing climate change.

Requirements

5+ years of experience in operations, program management, or product/biz ops in dynamic technical product environments (enterprise B2B, SaaS)
Strong systems thinking - simplify, automate, and scale
Demonstrated use of AI in day-to-day work beyond basic writing tasks
Proven track record of standing up and owning complex, cross-team processes
Comfortable operating in ambiguity and pushing execution forward
Genuine interest in working in climate; alignment with our values, committed to tackling the climate crisis together

Responsibilities

Design, implement and monitor scalable AI systems and workflows
Drive execution across multi-week customer delivery cycles
Ensure clarity on timelines, dependencies, and ownership across teams
Replace manual status tracking with automated data capture
Create visibility and accountability
Anticipate and surface risks; proactively unblock teams
Drive cross-functional alignment across Customer Success, Product and Engineering teams

Benefits

Work with a globally distributed team spanning the Americas and Europe
Collaborate with utility partners across the Americas and beyond
Join outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers
Contribute to technology as a force for good in climate action