Operations Manager - Control Center Distribution

Supervise a high performing, safe operations team across multiple functions, facilities, or commodities. Drive the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures. Assure safe, reliable, and compliant operations while driving continuous improvement and customer satisfaction.

Provide visible safety leadership by engaging the team through safety meeting participation, job briefs, audits, training, accident investigation, and job site observations. Evaluate team performance based on operational efficiency, reliability, and quality metrics, taking corrective action focused on process adherence and data integrity. Identify continuous improvement opportunities and drive adoption of process changes.

Offer direct leadership over crew effectiveness, quality, and productivity with a continuous presence in the work environment to remove barriers related to prerequisites, materials, or stakeholders. Recruit talented employees, establish clear expectations, manage performance, and provide training and coaching. Represent the organization in bargaining unit discussions, grievances, and corrective actions.

Build and maintain effective internal and external relationships to support operations and improve customer satisfaction. Oversee execution and documentation of work in accordance with Xcel Energy policies, labor agreements, and regulatory standards. Drive attainment of corporate and business unit strategies, goals, objectives, and performance metrics.